Service Links Medical Community with Patients
For two years running, Carolyn”s Communications Inc. has set the bar as a top U.S. call center.
A customized call center serving the medical community, this Gwinnett-based answering service is the 2013 Association of TeleServices International Award of Excellence winner for demonstrating a “customer focused culture and processes.”
Founder/Owner Carolyn Wheeler”s desire to establish a quality, medical answering service over three decades ago has evolved into a nationally recognized business epitomizing a successful high tech and high touch service structure. Today, Carolyn”s Communications serves as a 24-hour-a-day link between its customers and their patients, fielding on average 15,000 daily calls.
The company”s Alert MD platform allows its skilled professionals to transmit messages in real-time to ensure patients patient receive exceptional, timely service while optimizing the healthcare provider”s time.
Visit CarolynsCommunications.com for details.